RETURN POLICY

BLEU CHIC BOUTIQUE RETURN POLICY

At BLEU CHIC BOUTIQUE, customer service is our number one priority! If you're not completely satisfied with your order, we're not happy either.  That's why we're proud to offer STORE CREDIT for items returned within 21 days. Items that are eligible for return must be unworn, with original tags, free of any odors or pet hair and in the exact same condition as it was delivered.
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WHAT DOES FINAL SALE MEAN?

*FINAL SALE means an item cannot be returned or exchanged, thus the sale is FINAL. The following is a list of FINAL SALE items:
  • Face Huggers/Face Masks
  • Jewelry
  • Mystery Bags
  • Doorbusters
  • Beauty Bonuses
  • Pre-Orders
  • Seasonal/Holiday items
  • Cosmetics
  • Bras & Panties
  • Clearance

*When viewing items online, you will see FINAL SALE in the item description. (The only exception is for the list above when we can’t always add final sale to the title.)

*Coupon codes ending in FS, FINALSALE, or FINAL will also represent FINAL SALE items.

 *When viewing items in store, you will see a red slash through the original price and the words FINAL written on the tag. Our team will also remind you at checkout that you are purchasing a FINAL SALE item in store. 

MISSING AN ITEM OR BELIEVE YOUR ITEM MAY BE DAMAGED?

Please look over your order as soon as you receive it. If you think you've received a defective item, were sent an incorrect item or are missing items from your order, please email our customer service team within 3 business days of receipt of your order.  info@bleu-chic.com

 

HOW DO I RETURN AN ITEM?

LOCAL TO STRONGSVILLE, OHIO?
Visit us during our regular store hours!

Tuesdays & Thursdays from 11am to 6pm
Saturdays from 11am to 4pm
11115 Prospect Road
Strongsville, Ohio 44149
(We're on the corner of Prospect & Albion!)
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NOT LOCAL?

You can mail your items to our P.O. Box: 
Bleu Chic Boutique
P.O. Box 360874
Strongsville, Ohio 44136


RETURNS WITHIN 21 DAYS

Please understand if an item is returned after the 21 day return window, customer credits will NOT be issued as it's beyond the return policy. You will have the option to come back for the item or pay to have the item shipped. After 14 days, the item will be donated.

 

SHIPPING

Shipping is non-refundable. In the case of returns,  shipping is the responsibility of the customer. We recommend using USPS and a polymailer in most cases for the most economical return shipping prices. Please email customer service if you need recommendations.

 

DO YOU OFFER EXCHANGES?

We are unable to process exchanges at this time. We suggest ordering the new item and size instead and we will be happy to issue a store credit once the previous item is returned. This also prevents the item you may prefer from selling out before we are able to respond.

 

 STORE CREDITS

The amount of your Store Credit is only for the item(s) you purchased and does not include the shipping. Store credit cannot be applied to future purchases until the return is processed. Meaning, you can not apply the store credit before we have actually issued it to you. Please allow 5-7  business days from the time the item has been delivered to us for return processing. Once your return is processed, we will notify you of your refund or store credit 

 

ONLINE VERSUS IN-STORE  

ONLINE & IN-STORE PRICES, PROMOTIONS & SELECTION may vary.

    BLEU CHIC BUCKS

    BLEU CHIC BUCKS are non-refundable. They are coupons and not gift cards. We are not responsible for lost or stolen BLEU CHIC BUCKS.

    PROMOTIONS & DISCOUNTS

    One coupon or promotion per transaction per day. Offers and coupons cannot be combined. Coupon must be redeemed at the time of purchase.

    ADDITIONAL INFORMATION

    Once an order is placed, orders CANNOT be changed, modified, or canceled in any way.

    GIFT CARDS

    Gift cards cannot be redeemed for cash. We are not responsible for lost or stolen gift cards.

       

       

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